Privacy
Last updated 15 November 2026.
This page covers the Last Word website. Last Word itself, the hub that files recordings, runs on each firm's own server; how it handles recordings is described on the security page.
No cookies, no trackers
The site sets no cookies and runs no advertising or tracking code. It loads no fonts, scripts or images from other companies, except the bot check on the early-access form (see below).
What the early-access form stores
Only what you type into it, plus two things we add:
- your name, work email and firm name;
- how many technicians record, your recorder and your PSA;
- anything you write in the notes box;
- the time you sent it;
- a one-way scrambled code made from your internet address, used only to stop the same visitor sending more than a few requests an hour. We never store the address itself.
Why
To reply to you, and to learn which recorders and PSAs firms use so we know what to build next. We do not send newsletters, and we do not sell or share your details.
Who handles it
- Cloudflare hosts the site and the database the form writes to, and runs the bot check (Turnstile).
- Resend sends us an email when a new request arrives, with the details you entered. Resend keeps its own delivery records for a limited time under its own policy.
How long we keep it
Requests are deleted automatically 12 months after our last contact with you, or 12 months after you sent the form if we never got in touch, and we delete the notification email at the same time. The scrambled internet-address code is wiped after one day.
Your choices
To see, correct or delete what we hold, email hello@lastwordapp.com. We will do it and confirm within two working days.